Shipping Policy

Processing Time

At Revitalised, we take pride in ensuring that each product is prepared and shipped with the utmost care. Our sea moss is made to order to guarantee freshness and quality.

  • Sea Moss Orders: Due to the made-to-order nature of our sea moss, please allow 1-2 business days for processing before your order is shipped.
  • Non-Perishable Items: Orders for non-perishable items such as herbs, herbal tinctures, and exotic fruits will be processed within 1-2 business days.

Shipping Methods and Delivery Times

We offer reliable shipping services to ensure your products reach you promptly and in excellent condition.

  • Sea Moss: Shipped via Royal Mail 24-hour service to ensure it arrives fresh. Once dispatched, you can expect your order to arrive within 1 business day.
  • Non-Perishable Items: Shipped via Royal Mail 48-hour tracked service. Once dispatched, your order will typically arrive within 2 business days.

Shipping Rates

Shipping rates are calculated at checkout based on your order's weight, dimensions, and destination. We strive to offer competitive rates to ensure you receive the best value.

Order Tracking

After your order has been processed and shipped, you will receive a confirmation email with your tracking number. You can use this number to track the status of your shipment via the Royal Mail or DPD website.

International Shipping

Currently, we only ship within the United Kingdom. We are working on expanding our shipping options and hope to offer international shipping in the near future.

Shipping Delays

While we aim to meet our stated delivery times, please note that unforeseen circumstances such as severe weather conditions, postal service delays, or holidays may affect delivery times. We appreciate your understanding and patience in such situations.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact our customer service team at support@revitalised.com as soon as possible. We will work with Royal Mail to resolve the issue and ensure you receive your order.

Contact Us

For any questions or concerns about our shipping policy, please contact us at support@revitalised.com. We are here to help and ensure you have a positive shopping experience with Revitalised.

Thank you for choosing Revitalised for your health and wellness needs.